Freelance strategy and operations consulting for startups
Since 2007 I have built a strong background in both operations and strategy, allowing me to unlock substantial value in organizations of all sizes. In 2015 I started aiding multiple startups achieve their goals in the pre-launch, early stage, and growth stages. I love building new businesses and brainstorming creative solutions.
Please contact me at to discuss how we can partner to build your business.
A selection of services include (but are not limited to):
▪ MVP: The MVP (Minimum Viable Product) is a low risk and cost effective way of showcasing product/market fit and product demand. Services can include an MVP plan and/or project managing the plan execution.
▪ Pitch Deck & Fundraising: Creating, editing, and completing a pitch deck suited for seeking early to late stage funding, and general sharing of company concepts.
▪ Financial Model: Excel document with 2-3 year outlook of projected revenue, EBITDA, cash flow. Includes revenue assumptions, cost assumptions, and market sizing to be discussed in collaboration with client.
▪ Operations: Setting up from scratch or improving existing processes across various areas of your organization.
▪ Supply Chain: Identifying both process improvement and cost saving opportunities while maintaining quality control.
▪ Building teams: Building organization designs, and then sourcing, hiring, and training new talent for growing clients.
▪ Strategy: Utilizing management consulting toolkits to create new or redefine existing strategic direction.
▪ Customer Experience: Creating customer experience workflows for human capital and software, including a brand ethos on how to treat customers, and increase CLV through CX touch points.
▪ 13+ years professional experience in operations and strategy
▪ 5+ years experience with startups
▪ Former McKinsey & Company
▪ MBA, Columbia University
▪ BS, Cornell University
Driving Revenue & Profitability
I partnered with a lingerie brand to identify new D2C marketing and sales strategies, resulting in brand revenue increase of 25% over one quarter.
PITCH DECK & FUNDRAISING
I worked with a beauty brand founder and branding consultancy to create a powerful pitch deck and financial model, resulting in a successful pre-seed funding round.
I managed the customer experience department for a newly launched D2C CPG brand. I was the architect of the customer experience ethos & workflows utilizing Shopify and Kustomer software. I managed continuous improvement as strategic insights arose from customer feedback and competitive market. The team proved to be top performers, maintaining high NPS (+9/10) and CSAT (+4/5) scores in daily operations.
DIGITAL PRODUCT INSIGHTS
At a tech startup, I identified significant long-term opportunities for improving digital UX based on research, analysis, and a strategic point of view on the industry's direction. I partnered with product managers and engineers to address the changes and product roadmap accordingly.
SUPPLY CHAIN REINVENT
In this engagement, I helped my client identify potential new raw material suppliers and factories and perform RFQs. We identified a new set of suppliers that increased margin on their 3 key products by an average 11%.